Instructions for withdrawal
Right of withdrawal
You have the right to withdraw from the purchases you make within a period of 14 calendar days without the need for justification, except in orders made at the customer's request in different finishes or in special measures. The term will be counted from the day of receipt of the merchandise by you reflected in the date of signing the delivery note delivered by the carrier.
To exercise the right of withdrawal, you must notify ANTIQUE ARTE Y DECORACION SL , either by phone 91 360 64 64 or by email to the email address clientes@antiquearteydecoracion.com indicating your decision to withdraw from the contract through an unequivocal statement or by completing and sending by postal mail or email to the addresses indicated above the model withdrawal form that is provided below, although its use is not mandatory.
To comply with the withdrawal period, it is enough that the communication regarding the exercise by you of the right of withdrawal is sent before the aforementioned withdrawal period expires.
Consequences of withdrawal
In case of withdrawal on your part, we will refund all payments received from you, except shipping costs without undue delay and, in any case, no later than 14 days from the date of receipt of the returned item.
The products will preferably be returned in their original delivery packaging to avoid possible depreciation. Unless otherwise stated in ANTIQUE ARTE Y DECORACION SL , you must return the product by your own means and assuming the cost of the return (shipping cost). In any case, you must return the goods without undue delay and, in any case, no later than 14 calendar days from the date on which you communicated your decision to withdraw from the contract. The deadline will be considered fulfilled if you return the goods before the 14-day period has expired.
If you want us to manage the return transport, the valuation of the return costs will be calculated based on the volume of the furniture and the accesses. Check return costs per item.
In exercise of your right of withdrawal, you must return the products to ANTIQUE ART AND DECORATION SL and in the meantime it will retain ownership of them. Consequently, all the risks linked to the return of products will be assumed by you, who will be solely responsible for the decrease in value of the goods resulting from handling other than what is necessary according to the nature, characteristics and operation of the goods. concerned.
Withdrawal form model (If you want to withdraw from the contract, fill out and send us this form);
- For the attention of ANTIQUE ART AND DECORATION SL SL. , with address for communication purposes at C/ Camino de Villaviciosa 25, 28600 Navalcarnero, Madrid. Tel 91 360 64 64, email: clientes@antiquearteydecoracion.com
- I hereby notify you (*) that I withdraw from my (*) our (*) sales contract for the following product/s:
- Order Ref:
- Received on date:
- Delivery Note Number:
- Name of the consumer or consumers:
- Address of the consumer or consumers:
- Signature of the consumer or consumers (only if this form is submitted on paper).